DSA
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Table of Contents
Chapter I – General provisions
Chapter II – Liability of providers of intermediary services
Chapter III – Due diligence obligations for a transparent and safe online environment
Chapter IV – Implementation, cooperation, penalties and enforcement
Chapter V – Final provisions
Recitals (156)
Article 25
Online interface design and organisation
1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.
2. The prohibition in paragraph 1 shall not apply to practices covered by Unfair Commercial Practices Directive or General Data Protection Regulation (GDPR).
3. The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:
(a) giving more prominence to certain choices when asking the recipient of the service for a decision;
(b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;
(c) making the procedure for terminating a service more difficult than subscribing to it.
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