Digital Services Act (DSA)
Table of Contents
Chapter I – GENERAL PROVISIONS
Chapter II – LIABILITY OF PROVIDERS OF INTERMEDIARY SERVICES
Chapter III – DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
Chapter IV – IMPLEMENTATION, COOPERATION, PENALTIES AND ENFORCEMENT
Chapter V – FINAL PROVISIONS
Recitals (156)
Chapter III – DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
Article 25
Online interface design and organisation
1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.
2. The prohibition in paragraph 1 shall not apply to practices covered by Unfair Commercial Practices Directive or General Data Protection Regulation (GDPR).
3. The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:
(a) giving more prominence to certain choices when asking the recipient of the service for a decision;
(b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;
(c) making the procedure for terminating a service more difficult than subscribing to it.